Refund Policy

Last updated: July 2026

FeedKill Watch is billed through Shopify's app billing system. This policy describes how cancellations and refunds work for Pro subscriptions.

Cancel your subscription

Open the in-app Billing page, then choose Manage plan in Shopify. Shopify's hosted pricing page shows the effective date and any billing adjustment before you confirm an upgrade, downgrade, or cancellation.

Refund requests

If you believe you were charged in error or are unsatisfied with the app, contact us at support@jesseg.io within 30 days of the charge. Include your shop domain and a brief description of the issue.

How refunds are processed

Subscription changes and approved credits are processed through Shopify's billing system. The Shopify-hosted confirmation screen is authoritative for the timing and amount of a plan change. We do not process refunds or credits outside Shopify.

Free trial

New installs include a FeedKill Watch Pro trial. If you cancel before the trial ends, you will not be charged. After the trial, the monthly subscription renews automatically until you cancel in Shopify admin.

Questions

For billing help or refund requests, email support@jesseg.io or visit our support page.